Incoming telemarketing

Incoming telemarketing is the provision of a direct phone number to the customer company for receiving phone calls from clients, partners and other stakeholders of the above company. Incoming calls are handled by the center operators.

If you seek to:

Take a customer-oriented approach to each customer,
Alleviate the overload of your own phone lines,
Assess responses to your advertising campaigns

Then use the Incoming telemarketing technology!

Your company will be always open to constructive contacts
Persons who are interested in your goods and services will be able to reach you at any moment
Necessary information will be provided to each customer of your company in an expeditious, clear and polite manner
By receiving responses to your offers, you will be able to easily determine the level of success of your marketing events. For non-standard situations and VIP-calls our specialists will join the phone conversation.
You will obtain information even about phone calls received during non-working hours.

"NIKITA MOBILE" is a company to whom the most crucial task – customer outreach – can be entrusted.

The operations of the call center are built on application of most recent equipment and up-to-date communication technologies. Interviews are conducted by our professional operators/consultants. The specific scenario of phone communication designed by our sales specialists allows the call center operators to conduct communication around your goods and services in a professional and skillful manner. Thanks to this skillfully build scenario, the customers believes that he is communicating with the representative of your company.

УThe flexibility of the scenario allows for modifications at any phase of the project.

Under the project:

A direct multi-channel and easy-to-remember phone number will be provided which will be neither “attached” to a specific location nor require acquisition of special equipment
The operator/consultant will answer all phone calls
You will be supplied with reports (daily, weekly, general) on all incoming phone calls, as well as with the statistics of negotiations and records

We guarantee the professional approach to the project, expeditious and accurate accomplishment of identified tasks and high quality of work.

The managers of "NIKITA MOBILE" center are ready to meet with you at your convenience, discuss the details of cooperation and offer the best suitable option of the project for you.